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Course Details:

The Freedom of Information Act 2000 and Freedom of Information (Scotland) Act 2002 provides access to information held by public authorities. Public authorities are obliged to publish certain information and members of the public are entitled to request information.

Recorded information includes printed documents, computer files, letters, emails, photographs, and sound or video recordings.

The course explains the principles behind the Freedom of Information Act and gives guidance to all staff on how to respond to requests for information, in whatever format.

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Learning Outcomes:

  • Understanding of the principles and purpose of the Freedom of Information Act
  • Awareness of the key terminology associated with the Act
  • Identify what a Freedom of Information Request is
  • Understanding of what information can be requested, and what information is exempt
  • A practical understanding of how to respond to requests
  • Awareness of how and why an information request decision can be challenged

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"I am grateful for the opportunity to work with Sophie and would wholeheartedly recommend them to anyone seeking a trusted partner for their projects. Their dedication to client satisfaction and their commitment to delivering top-notch solutions make them an invaluable asset to any team.

Thank you for an incredible partnership, and I look forward to exploring more opportunities together in the future.”

Chris Arkell, Learning & Development Manager
Two Saints

"Throughout the unconscious bias project, communication was seamless, and they always made sure to keep us informed of progress and any potential challenges. Their expertise and innovative approach brought fresh perspectives to the table, contributing significantly to the success of our collaborative efforts. They proved to be reliable, efficient, and highly knowledgeable in their field, making the entire process smooth and enjoyable."

Chris Arkell, Learning & Development Manager
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The Crown Estate

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Andrew O’Neil, Global Head of Technology
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