skip to Main Content
Latest Updates To InfoAware

Latest updates to InfoAware

Our latest updates to InfoAware include some exciting new features. These latest updates to InfoAware have been driven by requests from customers to meet their new training and reporting requirements. Read more about the new features in this article.

A new InfoAware 3.0 training platform

We have built a brand new training platform to support both application managers and general users with frequently asked questions and a series of ‘how to’ videos. These short training courses cover a range of topics including self-registration, user access, course settings and uploading policies. See below for a full list of course topics:

Latest updates to InfoAware for application managers

  • Settings
  • Templates
  • User self-registration
  • User manual creation
  • Password change
  • User access
  • Course settings: Train & Test
  • Course settings: Assessment
  • Duplicating courses
  • Searching for users and locking users
  • User details, courses, history and user actions
  • User roles
  • Certificates
  • Reminders
  • Policies
  • Reports
  • Styling (BBCode)

Take a look at the new application manager training site by following this link. Application managers will be able to explore the training site via System Admin > Online Help.

Latest updates to InfoAware for users

  • Self-registration
  • Reset password
  • Tasks
  • Profile

Explore the user training site by following this link. Users will be able to access the training site from the Help menu in InfoAware. 

A new user field: Unique ID

Moreover, we have added a new field to the User Details profile, which can be used to hold details such as employee number, payroll number, line manager or location. You can find out more about this new field via the Edit User page.

Generate Certificates for Training Courses and Assessments

Another latest update to InfoAware 3.0 is the ability to generate Certificates against Training Courses and Assessments, previously this was limited to Train & Test courses only. These are generated when a user has reached the end of an e-learning course or when successfully passing an Assessment.

Upload multiple Certificates to InfoAware

Furthermore, you can now also upload multiple certificates into InfoAware via System Admin > Certificates. From the Edit Course, Training, and Assessment page, you can now select which certificate to use for that course. This is particularly useful where you may have different Departments or Managers who issue certificates.

Additionally, administrators can also now download user certificates to demonstrate compliance or for storing as an internal record.

New Report: Course User Access

This new report on course user access creates a csv file showing all users in the first column and all published courses in the first row. It shows in a spreadsheet who has access to which course and can be edited to update course user access and then uploaded to update InfoAware. In addition, this provides an alternative to updating the user access on each course and is particularly useful where you have multiple courses published.

How we can help

This update has been automatically rolled out and is available to you now. If you have any questions on our latest updates to InfoAware 3.0, or would like further guidance or support, please get in touch. You can contact us via our contact form, or email us at

Back To Top
×Close search